Privacy Policy
Last Updated: June 21, 2025
Ökotechnik Solutions LLC (“Ökotech“, “we“, “us“, or “our“) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our services, including through our website oekotech.org, client portals, order forms, and other platforms we operate.
1. Information We Collect
We may collect the following categories of personal and technical information:
A. Information You Provide Directly
- Full name, phone number, and email address
- Shipping/billing address
- Business name and tax information (if applicable)
- Uploaded design files, specifications, and project requests
- Payment-related details (processed via third-party providers)
B. Information We Collect Automatically
- Device type, browser, and IP address
- Pages visited and time spent on our website
- Referral links and navigation behavior (via cookies or analytics tools)
2. How We Use Your Information
We use your data for purposes such as:
- Fulfilling product and service orders
- Responding to inquiries and providing customer support
- Processing payments and sending invoices
- Internal analytics and website performance tracking
- Improving our services, offerings, and communications
- Legal compliance and fraud prevention
3. Sharing of Your Information
We do not sell your personal information. We only share your data with trusted third-party services under strict confidentiality agreements, including:
- Payment processors (e.g., Stripe, PayPal)
- Shipping carriers (e.g., USPS, UPS)
- Cloud storage and analytics services (e.g., Google Analytics)
- Legal or regulatory authorities when required by law
4. Cookies and Tracking
We use cookies and similar tracking technologies to enhance user experience and gather usage data. You may control cookie settings through your browser or device.
5. Data Security
We implement industry-standard security measures to protect your information. These include encryption, firewalls, access restrictions, and secure servers.
While no system is 100% secure, we take reasonable steps to safeguard your data.
6. Your Rights
Depending on your location, you may have the following rights:
- Access – You can request a copy of the data we hold about you
- Correction – You can update or correct inaccurate information
- Deletion – You may request the deletion of your personal data
- Objection – You can object to certain types of data use
- Data Portability – You can ask us to export your data
To exercise these rights, contact us at solutions@oekotech.org.
7. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy, or as required by applicable laws and recordkeeping obligations.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies independently.
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from individuals in this age group.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When changes are made, the “Last Updated” date will be revised. Significant changes will be communicated via website notice or email.
11. Contact Us
If you have any questions or concerns about this policy or how we handle your data, please reach out:
Ökotechnik Solutions LLC
Email: solutions@oekotech.org
Phone: (828) 536-0095
Location: Burnsville, North Carolina, USA